Four Eleven Gallery Store Policies


Return Policy 

Four Eleven Gallery is committed to the satisfaction of our art collectors. That's why once you’ve receive an original artwork, we'll give you seven (7) days to decide whether or not you’d like to keep that artwork or return it for a refund. 

We also require all returned artwork to be shipped out by the buyer within three (3) days after confirming with us that the work will be returned. In summation

  1. Seven (7) days to contact us about your intent to return the work
  2. Three (3) days from the day you contacted us to ship out the artwork. ***Do not ship the artwork before contacting us; you must first contact us.***
    Contact: matthew@fourelevengallery.com

If you do not notify us of your intent to return the work within 7 days of receipt or you do not ship the work within 3 days of notifying us, you will NOT be eligible for a refund. (Some exceptions will apply. Please contact us for an assessment of your specific situation.)


How to Return an Original, Undamaged Work

Step 1 – Within seven (7) days of your merchandise delivery date, please call 617-905-7432 between the hours of 9:00 AM – 6:00 PM PST Monday through Saturday.

Step 2 – Repackage the artwork using the original packaging materials used by the artist. If you’ve already disposed of the original packaging, you’ll be responsible for purchasing packaging materials to send the artwork back safely to the artist. Step 3 – Email us @ to complete the return process.

Once the piece safely reaches the artist, Four Eleven Gallery will process your return and the amount owed will be refunded to your original source of payment in the same currency and using the same exchange rate as your original order (minus shipping costs and international customs fees, if any) within 7-10 business days of your merchandise return.


Privacy Policy

Privacy Notice

This privacy notice discloses the privacy practices for Four Eleven Gallery. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.
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Security 
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 617-905-7432.


Terms of Service
Four Eleven Gallery (“Four Eleven Gallery," "we" or "our") provides a service for selling and purchasing original works of art (the "Service", collectively the "Services") through our website, accessible at www.fourelevengallery.com (the "Site"). Please read carefully the following terms and conditions ("Terms") and our Privacy Policy, which may be found at ____________and which is incorporated by reference into these Terms. These Terms govern your access to and use of the Site and Services, and constitute a binding legal agreement between you and Four Eleven Gallery.

Certain areas of the Site and your access to certain Services may have different terms and conditions posted or may require you to agree with and accept additional terms and conditions. If there is a conflict between these Terms and the terms and conditions posted for a specific area of the Site or for specific Services, the latter terms and conditions shall take precedence with respect to your use of or access to that area of the Site or Services.

YOU ACKNOWLEDGE AND AGREE THAT, BY ACCESSING OR USING THE SITE OR SERVICES BY PURCHASING A WORK ON OR THROUGH THE SITE OR SERVICES, YOU ARE INDICATING THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS, WHETHER OR NOT YOU HAVE REGISTERED WITH THE SITE. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SITE OR SERVICES. If you accept or agree to these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms and, in such event, "you" and "your" will refer and apply to that company or other legal entity.

Modification

Four Eleven Gallery reserves the right, at its sole discretion, to modify, discontinue or terminate the Site or Services or to modify these Terms, at any time and without prior notice. If we modify these Terms, we will post the modification on the Site or provide you with notice of the modification. We will also update the "Last Updated Date". By continuing to access or use the Site or Services after we have posted a modification on the Site or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified Terms. If the modified Terms are not acceptable to you, your only recourse is to cease using the Site and Services.

Eligibility

The Site and Services are intended solely for persons who are 18 or older. Any access to or use of the Site or Services by anyone under 18 is expressly prohibited. By accessing or using the Site or Services you represent and warrant that you are 18 or older.

Privacy

See Four Eleven Gallery’s  Privacy Policy at __________________ for information and notices concerning Four Eleven Gallery's collection and use of your personal information.


Purchaser Terms and Conditions

Purchases of Original Works of Art

As a Member, you may purchase Original Works of Art that are listed by Four Eleven Gallery.  When you purchase such an Original Work of Art through the Site and Services, you are purchasing the work from Four Eleven Gallery. Prices for Original Works of Art will be as specified on the applicable listing. You acknowledge that prices do not include shipping and handling charges or applicable Taxes (defined below), if any, for which you are responsible and which will be separately identified on your receipt. Four Eleven Gallery or its third party service providers will collect your billing and shipping information and process your payment. The Original Work of Art will be shipped directly to you. The terms and conditions of Four Eleven Gallery's Return Policy apply to any Original Works of Art that you purchase through the Site and Services. When you purchase Original Works of Art via Online Sales (other than via the Site and Services) such purchases will be subject to the terms and conditions of the applicable Online Sales channels which will be presented to you at the time of purchase.


Order Cancellations

Four Eleven Gallery reserves the right to cancel any order for an Original Work of Art or Printed Work placed via the Site and Services if Four Eleven Gallery determines, in its sole discretion, that the item is mispriced, out of stock, discontinued, or otherwise unavailable at the price listed via the Site and Services. If Four Eleven Gallery cancels an order placed via the Site and Services, Four Eleven Gallery will send you an email confirmation of such cancellation and you will not be charged for your order. 


Taxes

All prices, commissions, fees and other amounts referred to in these Terms, including any prices, commissions and fees set forth on the Site, are stated in U.S. dollars and do not include any sales, use, value added ("VAT"), goods and services ("GST") or similar taxes or withholding taxes or any customs, duties or tariffs that may be assessed by any governmental tax authority or that are otherwise payable under applicable law with respect to the purchase and sale transactions contemplated hereunder (collectively, "Taxes"). 


Color

You understand and agree that Four Eleven Gallery uses commercially reasonable efforts to display the colors of Original Works of Art and Printed Works accurately via the Site and Services. However, because individual computer monitors may display colors differently, Four Eleven Gallery is not responsible for the color accuracy of any Original Works of Art or Printed Works displayed on the Site and Services, and disclaims all liability in this regard.